Resilient Conflict Resolution Training
The AHORA Framework
A bilingual, trauma-informed tool that helps teams initiate repair within 48 hours — centering accountability, care, and connection.
117
Staff Surveyed
Post-training assessment · LifeMoves · AHORA Framework for Resilient Conflict Resolution
Measured Impact on Staff
Post-training survey · n = 117 · % agree or strongly agree
86%
Believe AHORA
improves workplace
communication
improves workplace
communication
90%
Know how to begin
as the impacted person
as the impacted person
88%
Have tools to repair
as the impactor
as the impactor
81%
More likely to address
conflict within 48 hours
conflict within 48 hours
85%
More hopeful about
workplace culture
workplace culture
81%
More willing to
stay at organization
stay at organization
Why 48 Hours Matters
- Emotional recall distorts after 48–72 hrs (Schacter, 2001)
- Avoidance creates relational residue that silences future feedback (Edmondson, 2019)
- Unresolved conflict costs U.S. employers $359B annually (CPP Global)
- Delay breeds defensiveness; speed protects clarity
Built for Both Sides of Conflict
The Impacted get language to speak up with clarity, assume positive intent, and stay in integrity even when the other party responds poorly.
The Impactor learn how to own their impact fully, respond with humility, and commit to repair before resentment sets in.
The AHORA App — Repair, in Your Pocket
- Scenario library with real workplace conflicts
- Practice forms for both Impacted & Impactor roles
- Flashcards for in-the-moment language support
- Bilingual (English / Spanish), mobile-first design
“It gave me tools and language to use, and it broke down the
uncomfortable topic of conflict into more manageable steps and structure.”
— Participant, post-training survey
Bring AHORA to your team.
90-min training • Bilingual • App included.
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